Fine print
Accessibility
PlushPick works to WCAG 2.1 Level AA: measured color contrast, keyboard focus, descriptive links, and a way to report anything that blocks you.
Last updated 3 September 2026. Buying a sofa involves a lot of numbers, and those numbers are no use to you if the page they sit on is hard to read or hard to operate. PlushPick is built to be usable with a keyboard, a screen reader, a magnifier, or a phone held at arm's length.
The standard being worked to
The target is the Web Content Accessibility Guidelines, version 2.1, Level AA. No independent audit has been carried out. Gaps are fixed as they are found, and reporting one is the fastest way to get it fixed.
What has been done
Color contrast is checked by measuring the ratio for text, buttons, links and borders, in both the light and the dark theme, rather than judging it by eye. Anything below the Level AA threshold is changed until it passes.
Every interactive part of the page can be reached and used with a keyboard alone, and the item you are on shows a visible focus outline so you never lose your place.
Links say where they go. Instead of a row of "read more" links that all sound the same, a link names the guide or the section it leads to, which is what a screen reader user hears when tabbing through a page.
A skip link at the top of each page jumps straight past the navigation to the main content.
Pages use one main heading followed by headings in a sensible order, so the structure can be navigated by heading rather than by scrolling.
Images carry text descriptions, and images that are purely decorative are marked so a screen reader passes over them.
Text reflows on a small screen without running off the edge or forcing you to scroll sideways, and body copy is set large enough to read comfortably on a phone.
Known limits
Some things are outside direct control. A video embedded from another service brings that service's own player, and its controls and captions are set by whoever published the video. Links lead to retailer and manufacturer sites whose accessibility is their own responsibility. Older pages are reviewed and brought up to standard over time rather than all at once.
Reporting a barrier
If something on the site blocks you, please say so through the contact form. It helps to include the address of the page, what you were trying to do, and the browser, device or assistive technology you were using, because that makes the problem far quicker to reproduce.
Every report is read and answered. Where a fix is straightforward it is made and pushed live; where it is larger, the reply says what is being changed and roughly when. If a page cannot be made usable for you quickly, ask for the information in another form and it will be sent to you another way.
Ongoing work
Accessibility here is not a task with an end date. New guides are checked as they are written, existing pages are revisited, and reports from readers are the most useful signal of all. If something here is not working for you, the contact form is the way to say so.